FAQ of Giving Online
Is it safe to give online?
Yes! All transactions are encrypted and securely transferred to and processed by ProfitStars®, a subsidiary of Jack Henry & Associates, a leading online processor for banks and credit unions nationwide.
What types of bank accounts can I give from?
You can give online from either your checking or savings account.
Why can’t I give with my credit card?
Calvary has decided that contributions to the church by means of charging to a credit card will not be allowed. Although many people pay off their credit cards each month, credit card debt still plagues others. In addition, we felt that it was not appropriate to associate credit card interest and fees to monies given as gifts to the church.
Are there any charges or fees to give online?
No, you will not pay any charges or fees with an online gift. The dollar amount that you identify as your gift is the amount that will be recognized as your donation.
Can I make a one-time contribution?
Yes. You have the option of making a one-time contribution or of setting up a recurring contribution.
If I want to set-up a recurring gift, what are my options for frequency of my gift?
For recurring gifts you have the option of giving weekly, every two weeks, twice a month (1st and 16th), once a month, quarterly, or yearly.
If I make a recurring contribution can I have it stopped or changed if my situation changes?
Definitely! A recurring contribution can be stopped or changed at any time by simply logging on to your account and changing the information provided... Please note: Per IRS regulations, once a gift has been made to the church it cannot be refunded.
Can I review my donation history online?
Yes. Your contribution history of not only your online contributions but of all your contributions to Calvary will be available.
Will I still receive annual giving statements from the church?
Yes. Calvary will continue to send giving statements to your address on file for tax purposes.
When will contributions be taken from my account?
Contributions will be taken from your specified bank account within 48 business hours of the date you requested. This time frame allows time for the contribution to process through your bank and the church’s bank. If the date of your contribution falls on a weekend or a holiday, the transaction will be initiated on the next banking day.
Can I designate my gift to a particular fund?
You will be able to designate your gift to the General Fund or the Capital Needs Fund. The General Fund supports the ministries of the Calvary campuses in Boulder and Erie, as well as Missions. The Capital Needs Fund supports capital projects as noted in the Annual Report.
How will I know that I set up my gift correctly?
Immediately after setting up your contribution you will receive a confirmation e-mail.
Who should I contact if I have additional questions about online giving?
If you have questions, concerns or comments about Calvary’s online giving system please contact Lisa Gaskins, Church Accountant, by e-mail at email@example.com, or by phone at 303.442.3484.
At Calvary Bible we use an online database called Fellowship One. Their system allows us to provide access to your contribution records and allows you to make donations online. This system is used by churches throughout the country and has been fully tested by them.
There are two aspects of security related to the system. First, Fellowship One provides data security using the latest security technology. The following statement is from their security documentation: “[the system] utilizes the most current encryption technology to maintain the security of your data. Every parameter passed in the hyperlink is fully encrypted. Additionally, the Login module handles passwords using what is known in technical terms as salted hash. In layman’s terms, this means it would take 50 computers (running constantly) continuously presenting the password combinations four years to discover the password.”
The second aspect of security relates to account creation. When you first create a new account in the system, you will be able to donate immediately, but you will not have access to any previous contribution information. Before that can happen, we must manually link your previous information to the account you created.
In order to verify the authenticity of the account request, we will ensure that all of your data matches our current records (e.g. address, phone number, and email address). If there is any question, we will contact you via email before creating the link. Since this is a manual process, we will perform these steps approximately once a week, but if you would like to speed up this process, you can send an email to Charlene Greene at firstname.lastname@example.org.
When you create your account, you will determine your own login id and password. If you forget your login id or password, you can have the system email it to you by entering the email address that you used when you created your account. If you need help or cannot remember the email address you used, you can contact John Boyle at email@example.com. You can also change your password at any time.
Please help us keep your information safe by protecting your login information. Access to sensitive personal and financial information can be gained by letting someone else use your account or by leaving the information for someone else to see. Calvary Bible Church will never call you to ask for your login information.
Our Policy - Privacy and Refunds
Your information is held securely by the Fellowship One system. This information will remain private and will never be given away to third parties, other than to process your scheduled contributions. You can schedule new contributions at any time and can modify or cancel those contributions at any time prior to the date they are scheduled. Once the contribution has been processed, however, it cannot be cancelled. If you have any problems or questions related to this, please contact Charlene Greene at firstname.lastname@example.org.